Shipping & Returns

Shipping Info

Within Germany we charge 4,50 € for shipping and packaging, irrespective of the amount of ordered articles. In this case, the masks are shipped with DPD parcel service.

Shipments within Europe (excl. Germany) are processed via the German Postal Service Airmail / DHL. For shipping and handling, we charge 7,50 € flat, irrespective of the amount of ordered articles.

For worldwide shipping (excl. Germany, Europe) we charge 8,40 € (net) for shipping and packaging, irrespective of the amount of ordered articles. Shipments are processed by the German Postal Service (Airmail) / DHL.

The masks are always packaged securely in a neutral cartonage. We ship your article within 24 hours after receiving your payment on workdays. The transit within Europe usually takes around 3-7 workdays. Worldwide shipping times might be up to 14 workdays, depending on distance.

Prices

All prices shown are gross prices including value added tax (19% for german customers, applicable local standard VAT rate for customers coming from EU countries other than Germany (e.g. France 20%, Italy 22%) and always apply for one piece excluding shipping. For customers coming from outside of the European Union (for example from Switzerland), net prices apply, which means you will not have to pay VAT like EU citizens. In return you will probably have to pay some kind of import sales/purchases tax when importing the mask to your location (usually your local VAT + possibly, not necessarily, some kind of duty). These are usually paid directly to the postman.

Availability of the articles

All articles shown are in stock. However, due to seasonal effects, our inventory of some articles might be low and only few pieces are on stock. In case you want to order an amount of an article that exceeds the number currently on stock, you will be notified. In the interest of short delivery times, you will be asked to lower the amount ordered accordingly, as we only allow orders that we can fulfill right out of our stock.

Payment Options

At the moment we accept payment in advance via bank transfer or Paypal.

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